Your website, managed. Your time, protected.
You notice a broken page only when a customer points it out. Updates are overdue, old offers are still online and nobody is sure who looks after the site. We help keep the website useful, current and supported.
Keep your website
useful after launch.
Make updates, routine checks and responsibility part of the plan, rather than waiting for something to break.
Small fixes keep piling up
The site slowly falls behind your business.
Nobody owns routine maintenance
Updates, backups and checks depend on whoever has time.
Problems interrupt sales
A broken form or page makes it harder for customers to reach you.
The work
What the work can include.
The proposal defines the final features, deliverables and responsibilities.
Agreed maintenance checks
Plan updates, backups and technical checks for your website setup.
Discuss this featureContent updates
Keep service details, team information and offers current within the agreed allowance.
Discuss this featureEnquiry-path testing
Check the forms, buttons and journeys customers use to contact you.
Discuss this featureClear support responsibilities
Set the support process, response expectations and exclusions in writing.
Discuss this featureHow we work
Website care starts with knowing what must keep working.
Take stock of the website setup
We check the site’s setup, access arrangements and existing maintenance responsibilities. Together, we define the update and backup checks, content allowance and support route covered by the plan.
Maintain it and check the customer route
We carry out the agreed maintenance and approved content changes. Checks include the pages, buttons and forms customers depend on, so an update is followed by a check of the affected journey.
Keep a clear record of site care
We explain what was completed, what needs your input and what falls outside the plan. Outstanding fixes and requested changes get a clear next action rather than disappearing into an inbox.
Questions about website management.
Clear answers before you decide. Ask us about your situation.
Does management include a full redesign?
A redesign or major new feature is scoped separately. We distinguish routine maintenance from project work before you sign.
What will it cost?
We scope this service around your requirements. Existing retainer plans are listed on the pricing page; custom applications and automation projects need a separate proposal.
Where does AI fit?
We use AI where it can help research, production or a defined workflow. We agree data use, quality checks and approval responsibilities for the project.
What is included in ongoing support?
Your agreed plan defines the updates, routine checks and responsibilities. Work outside that scope is discussed before it is added.
How are larger changes handled?
The support scope defines routine work and responsibilities. Larger changes or new features are discussed and agreed separately before they are added.